Leader's Digest October 2008
From LLN
Leader's Digest October 2008
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By Leslie Dillon
- Items appearing elsewhere have been replaced by links to those articles.
Innovation
Creativity and the role of the leader
Now in Creativity and innovation
Consensus building cripples library innovation
Original post by Eric Schnell, in its entirety, now part of Thoughts on libraries and innovation
Leadership
Real leaders negotiate
Now in Qualities of successful leaders
Mentoring at the University of Kansas Libraries
Now in Mentoring notes
Management
Low-confidence leadership
Now in Problematic management
Conflict management
Now in Problematic management
How to make change happen
Now in Managing change
Marketing
What for-profit businesses can learn from nonprofits
Now in Marketing notes
Making the most of customer complaints
Now in Service attitudes
People
Handling conflict in the library
Now in Problematic communication and behavior
How to avoid finger pointing
Now in Problematic communication and behavior
Let volunteers build your organization
Now in Should libraries host user generated content?
Technology
Library technology challenges
Now in Technology trends 2008
Content connectors: Oracle and MuseGlobal
Now in Technology tidbits
Wikipedia and the meaning of truth
Now in Wikipedia notes
