Leader's Digest December 2008
From LLN
Leader's Digest December 2008
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By Leslie Dillon
- Items appearing in other articles are replaced by links to those articles.
Funding
Demonstrating library value
Now appears under the name "The library as strategic investment" in Demonstrating library value
Management
Leading change
Now part of Managing change
Never waste a crisis!
Now part of Managing change
Reinventing your business model
Now part of Organization and transformation
People
Recognition: The gift that keeps on giving
Now part of Staff feedback and involvement
Services
Maintaining the customer experiene
Now part of Service attitudes
Watching movies in the future
Now part of Competitive services
Strategy for libraries
Now part of Competitive services
Technology
Google's SearchWiki
Now part of Technology tidbits
Publishing's going mobile
Now part of Technology trends
Choosing the right technology
Now part of Technology trends
What the hell is XML?
Now part of Technology trends
Not moved elsewhere
Pew Report: Future of the Internet
If you haven’t already read about it, Pew’s most recent report on the future of the Internet predicts that by 2020 mobile phones will become the primary device for online access, virtual reality will “become more embedded in everyday life” and internet architecture will improve.
While most won’t be surprising to library leaders, you need to be aware of a few of the study’s key findings:
- The mobile device will be the primary connection tool to the internet in 2020.
- Voice recognition and touch user interfaces will be more prevalent and accepted by 2020.
- Intellectual property law and copyright protection will remain a problem.
- Divisions between personal and work time and between physical and virtual reality will be further erased.
- Engineering to improve the current internet architecture is more likely than rebuilding it from scratch.
(Pew Internet & American Life Project, The Future of the Internet III, Dec. 14, 2008.)

