Leader's Digest December 2008

From LLN

Leader's Digest December 2008

Contents

By Leslie Dillon

Items appearing in other articles are replaced by links to those articles.

Funding

Demonstrating library value

Now appears under the name "The library as strategic investment" in Demonstrating library value

Management

Leading change

Now part of Managing change

Never waste a crisis!

Now part of Managing change

Reinventing your business model

Now part of Organization and transformation

People

Recognition: The gift that keeps on giving

Now part of Staff feedback and involvement

Services

Maintaining the customer experiene

Now part of Service attitudes

Watching movies in the future

Now part of Competitive services

Strategy for libraries

Now part of Competitive services

Technology

Google's SearchWiki

Now part of Technology tidbits

Publishing's going mobile

Now part of Technology trends

Choosing the right technology

Now part of Technology trends

What the hell is XML?

Now part of Technology trends

Not moved elsewhere

Pew Report: Future of the Internet

If you haven’t already read about it, Pew’s most recent report on the future of the Internet predicts that by 2020 mobile phones will become the primary device for online access, virtual reality will “become more embedded in everyday life” and internet architecture will improve.

While most won’t be surprising to library leaders, you need to be aware of a few of the study’s key findings:

  • The mobile device will be the primary connection tool to the internet in 2020.
  • Voice recognition and touch user interfaces will be more prevalent and accepted by 2020.
  • Intellectual property law and copyright protection will remain a problem.
  • Divisions between personal and work time and between physical and virtual reality will be further erased.
  • Engineering to improve the current internet architecture is more likely than rebuilding it from scratch.

(Pew Internet & American Life Project, The Future of the Internet III, Dec. 14, 2008.)


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